Complaints About Architects 

Making a Complaint
Under section 37 of the Architects Act 2002 (Qld) (the Act), a person who is aggrieved by an architect's professional conduct in carrying out architectural services in Queensland is able to make a complaint about the conduct to the Board of Architects of Queensland (BOAQ). 

For reference, the Act can be found here: www.legislation.qld.gov.au.

Queensland architects are also required to abide by the Board of Architects of Queensland Code of Practice (the Code) in delivering architectural services. A copy of the Code can be accessed here.

A complaint to the BOAQ about an architect must:

1. be in writing;
2. be in the approved form (Form 3 - Making a complaint about an Architect); 
3. clearly state the grounds for the complaint, with reference to the relevant sections of the Code;  
4. attach supporting documentation and evidence relevant to the complaint;
5. attach a copy of the client-architect agreement or other contractual agreement; and
6. be submitted in one of the following ways:

Mailed to:     The Registrar
                      Board of Architects of Queensland
                      GPO Box 316
                      BRISBANE QLD 4001
or